Client Testimonials

The Executive Summaries are great. They take the data, and analyze it so it's easy to understand.

Meredith Yuan
Service Quality Project Manager
SunTrust Mortgage

NBRI's scientific approach and expertise has enabled our organization to obtain actionable data that we've been able to communicate in a manner that is meaningful to improve business outcomes.

Denise Harrell
Assistant Vice President, Corporate Employee Relations
M&T Bank

NBRI Research Studies are not just a business need, they are a business imperative.

David Biegler
President and COO
Texas Utilities Corporation

NBRI exemplifies the Best partnering with the Best.

Mark Williamson
Manager, Research
Club Corporation

The customized research studies are top quality and provide valuable information.

Mel McCall
Sr. Vice President, Human Resources
CompUSA

What do we like most about NBRI? The staff and the quality of work completed.

Jeffrey Brous
Director, Research and Development
NutriSystem

I like many things about NBRI - their survey methodology, the benchmarking data, the reports, the project support that we get.  Most of all, though, I like their root cause analysis. This is extremely helpful to help us address the issues that we need to focus on and obtain the most impact. We have implemented their suggestion to put together employee survey teams to come up with recommendations to address the root causes. This has given us the opportunity to involve our employees in the action planning process and to make them feel part of the improvement in our survey results. It also serves as a development opportunity by allowing them to interact with other employees throughout the Company and by getting exposure to our senior leadership team.

Zoraida Jirau
Director, HR Programs
Crowley Maritime Corporation

I can call my project manager, and she is available. I can email her, and I get a response. If she doesn't know an answer, she finds out. That is great customer service.

Becky Keith
HR Administrator of Training
Linde Process Plants, Inc.

What do we like most about NBRI? The professionalism and knowledge of the whole organization.

Joan Tolliver
CBeyond

What do we like most about NBRI? The quality of the end product and the professionalism of the Project Manager and Psychologist throughout this process.

Joy Branford
Human Resources
Accuray, Inc.

What do we like most about NBRI? The staff -- bottom line working with the NBRI staff was the highlight.

Joy Crosby
Vice President of Center Advancement
Care Net