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Monthly Archives: December 2008

How to Conduct a Survey – Analyzing the Data

By now you are well into the survey process. First you determined and documented your objectives for the research. Next, your survey questions were designed to gather the data to meet your objectives. And your survey instrument was created with an appropriate response scale. Then, you deployed your survey, and collected your data.

The type of research you are conducting often drives mission critical decisions, so I hope you have taken care to get the previous steps correct before moving onto data analysis. If you came across this article in the series without reading the others, I highly suggest you … Continue Reading…


Posted in Customer Surveys, Downloads, Employee Surveys, Whitepapers | Leave a comment

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  • RT @britopian Transform Your Employees into Passionate Advocates #employee #engagement
    http://t.co/Ie57m6UR
    2012/02/03 14:12
  • RT @knowledgebishop In the era of empowerment, rude brands will leak customers like a wet paper sack. #custserv #netpromoter
    2012/02/03 13:50
  • RT @allegiancetweet Why employee motivation is key to business success, #infographic included: #employee #engagement
    http://t.co/SqN1o0zG
    2012/02/03 11:10
  • RT @leslycardec The Future of Work: #Employee #Retention via Power of Recognition via @socialcast (@RandstadUS data)
    http://t.co/0q80gDxM
    2012/02/03 10:08