Monthly Archives: February 2009
Revealing Hidden Threats to Your Business
I grew up in a cold climate in the northern United States. Winter consisted of months of grey days, freezing temperatures, snow, and ice. I learned to drive in snowy and icy conditions. My parents were cognizant of the importance of teaching me what to do if my vehicle began to slide on the ice and how to regain control. They taught me to be cautious whenever the weather conditions were untenable. Thus, I was well prepared to drive in threatening conditions and always proceeded carefully in order to avoid an accident.
Unfortunately, we are not always aware when threatening … Continue Reading…
Mission Statements: Is Yours Just Ink on Paper?
Do you know your organization’s mission statement? Can you recite it word for word? Most would answer no to this question. But can you even summarize the general idea behind the mission statement? If the answer to this question is no, then what is the point of having a mission statement?
A mission statement is a call to order within the corporate proving ground. It is a statement that initiates action, formulates direction, and maintains key core values for all within the organization to follow. This serves as a template and defines the action and purpose of the corporate … Continue Reading…
How to Conduct a Survey – Take Action
Take Action
You’ve come this far. If you’ve conducted your survey yourself, and conducted it correctly, it has been a long process, hopefully made easier by this series of articles.
Don’t take your foot off of the gas now! Once you have analyzed your data, do something about it!
You now know the root cause(s) of your issues(s). Brainstorm on ideas to correct the issues, construct a plan of action, and get to work.
If you do not follow through on the results of your survey research,
you have wasted your time and money and that of your customers … Continue Reading…

The State of Casino Gaming
Employee Engagement: Leading by Example
Surveys: Do You Need an Expert?