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Monthly Archives: November 2009

A Step in the Right Direction

survey services baby steps Have you ever watched a baby take its first steps? It is quite a sight to see. The baby may wobble back and forth as she or he tries to stand upright and maintain balance. Then a parent coaxes the child to step forward. The child, often while gazing intently at the parent, takes that first tentative step…and then another…and another. The child precariously spans the divide between self and parent. For other children, only one step is taken before falling on their diapered bottoms. Even this minimal success may be followed by cheers from the parent and squeals of … Continue Reading…


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Obtaining an Accurate Forecast for Your Business

business-forecast Most weekday mornings I get up around 5:00 A.M. to get ready for my work day. Part of my morning routine involves turning on the television to catch the weather forecast. I live in a climate where the weather can be quite variable. In the morning people may be wearing layered clothing and jackets and by the middle of the afternoon they are wearing shorts and T-shirts. Or some days it is just the opposite; you start out in short sleeves and before the day is over the temperature has dropped 20 or 30 degrees and you are grabbing for … Continue Reading…


Posted in Customer Surveys, Downloads, Employee Surveys, Whitepapers | Leave a comment

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  • RT @britopian Transform Your Employees into Passionate Advocates #employee #engagement
    http://t.co/Ie57m6UR
    2012/02/03 14:12
  • RT @knowledgebishop In the era of empowerment, rude brands will leak customers like a wet paper sack. #custserv #netpromoter
    2012/02/03 13:50
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    2012/02/03 11:10
  • RT @leslycardec The Future of Work: #Employee #Retention via Power of Recognition via @socialcast (@RandstadUS data)
    http://t.co/0q80gDxM
    2012/02/03 10:08