Company A was the best of companies; Company B was the worst of companies. Both Company A and Company B recently conducted employee engagement surveys. These surveys enabled executives at each business to put their fingers on the pulse of their companies. Employee surveys are critical to business success. Research has shown repeatedly that the attitudes and behaviors of employees influence the attitudes and behaviors of customers. Executives from each company received two very different reports at the completion of the surveys.
Let’s begin with Company A. The employee engagement survey conducted by Company A covered five topics including health, … Continue Reading…
NBRI - A Tale Of Two Companies (7)