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Here Today and Gone Tomorrow: Preventing Business Failure

How do you feel about trees? Some people find them to be too much upkeep. They don’t want to rake piles of leaves in the fall or deal with root systems that may damage foundations or sprinkler systems. Others enjoy the shade trees provide and the sound made when the wind rustles their leaves. I am most definitely in the latter group. Unfortunately, I live in a newly developed area that used to be ranch land and there were very few existing trees in the area when development began. My lot had no trees on it until my builder placed … Continue Reading…


NBRI - Here Today And Gone Tomorrow (7)
Posted in Customer Surveys White Papers, Downloads, White Papers

Preparing Your Business For Takeoff

business-launch Do you like to travel? Some people love it and others hate it. I happen to be in the former category—if I get to fly to my destination. Although traveling in general, and flying in particular, can be a hassle, I enjoy it. Sometimes I have not yet left for one trip before I’m planning the next. Air travel gives you an excellent opportunity to people watch, something that social scientists and lay persons alike find entertaining. One of the things I’ve noticed in my observations during air travel are all the preparations made for takeoff. First, I look out … Continue Reading…


NBRI - Preparing Your Business For Takeoff (1)
Posted in Customer Surveys White Papers, Downloads, White Papers

Solving the Human Factor Puzzle to Increase Profits

survey puzzle Have you ever witnessed someone having difficulty determining the answer to a puzzle? There are a number of different types of puzzles that people use to challenge and entertain themselves—jigsaw puzzles, crossword, and Sudoku puzzles, to name a few. People approach puzzles differently. With jigsaw puzzles, some people begin by sorting the pieces into two piles—pieces that go on the perimeter and those that go on the inside. Once this task is accomplished the person may try to get all of the perimeter pieces in place before filling in the rest of the puzzle. Other people may begin by trying … Continue Reading…


NBRI - Solving The Human Factor Puzzle To Increase Profits (7)
Posted in Customer Surveys White Papers, Downloads, White Papers

How to Avoid Destruction

business-survival In Irving, Texas on April 7, 2010, Texas Stadium, home of the Dallas Cowboys for 38 seasons, was destroyed. Over 20,000 people came to watch the implosion that demolished the stadium. Many more watched on television and online. The Cowboys moved to their new state-of-the-art facility in Arlington, Texas after the 2008 season. After their move, Irving officials decided that the land the stadium sat on was more valuable than the stadium itself and the decision was made to tear Texas Stadium down. While many fans were saddened by its demise, the fact was that the stadium no longer met … Continue Reading…


NBRI - How To Avoid Destruction (0)
Posted in Customer Surveys White Papers, Downloads, White Papers

Going for the Gold

business-gold Every two years athletes from all over the world gather to compete in either the summer or winter Olympic Games. They all come with the same goal in mind—to beat the competition and win a medal, preferably a gold one. As spectators watch the games in person or on television, they are seeing the end result of a process that involved years of preparation. It reminds me of the process that those of us in business experience as we use customer and employee surveys and strive to improve our businesses to achieve “best in class” standing. In this paper I … Continue Reading…


NBRI - Going For The Gold (6)
Posted in Customer Surveys White Papers, Downloads, Employee Surveys White Papers, White Papers
Page 1 of 512345
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