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Customer Satisfaction: Would Your Customers Tip You?

delivery_man Super Bowl Sunday is known as one of the busiest days for pizza parlors nationwide. Pizza orders increase by 50 to 100% during the Super Bowl compared to a regular Sunday. Some of the large pizza parlors around the country even hold pep rallies to get their delivery people excited. The delivery people will be run ragged all over town, but hope to end the night with a lot of tip money in hand. In fact, while a typical tip for a pizza delivery is roughly $2, it has been reported that on Super Bowl Sunday, tips can rise to … Continue Reading…


NBRI - Would Your Customers Tip You (2)
Posted in Customer Surveys White Papers, Downloads, White Papers

Mission Statements: Is Yours Just Ink on Paper?

survey-inkblot Do you know your organization’s mission statement? Can you recite it word for word? Most would answer no to this question. But can you even summarize the general idea behind the mission statement? If the answer to this question is no, then what is the point of having a mission statement?

A mission statement is a call to order within the corporate proving ground. It is a statement that initiates action, formulates direction, and maintains key core values for all within the organization to follow. This serves as a template and defines the action and purpose of the corporate Continue Reading…


NBRI - Mission Statements - Is Yours Just Ink On Paper (5)
Posted in Downloads, Employee Surveys White Papers, White Papers
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