Customer Surveys | Employee Surveys | Satisfaction Surveys
It is a fact that employees leave organizations. Some employees leave the organization voluntarily while others leave involuntarily due to firing, layoffs, or other organizational change. Voluntary reasons for leaving an organization include better opportunities elsewhere, low job satisfaction, … [Read more...]
When you go into the office tomorrow, look around. How many employees appear to be really engaged in their work? And, how many employees appear to be there just to get a paycheck? How do you know? At the other end of the continuum, if someone were to ask you how many of your customers are … [Read more...]
Decision makers in organizations often use questionnaires, interviews, or focus groups to gather information at one point in time. Opinions and feedback from various stakeholders are gathered, sorted and analyzed before decisions about products or services are made and implemented. This … [Read more...]
Many of you have done it, me included. You’ve put together a questionnaire that is too cluttered and too long. Survey questions were unclear and did not flow. Some survey questions were confusing and did not mean the same thing to everyone. And, respondents were asked to remember dates and … [Read more...]
No matter how old we are, how many jobs we have had, or the level of our position in the organization, the questions we have on the first day of work remain the same. Where do I park my car? Where do I put my stuff? Where are the bathrooms? Where can I get something to eat or drink? Where do I … [Read more...]
