Monday, February 11, 2008

NBRI_Circle_of_Excellence_6 ADDISON, TX: 4 February 2008 — The National Business Research Institute (NBRI) is pleased to confer the distinction of Employee Satisfaction Excellence upon Crowley Maritime Corporation, and welcomes them to the NBRI Circle of Excellence.

Crowley Maritime Corporation began the Best Practice of Continuous Improvement with their first Employee Survey in 2006.  Through continued employee survey research and targeted action, Crowley Maritime Corporation has realized great gains in employee satisfaction, which drives customer satisfaction, which in turn has sustained their impressive financial growth,” said Dr. Stringer.

posted on Monday, February 11, 2008 11:15:03 AM (Central Standard Time, UTC-06:00)  #    Comments
 Tuesday, February 05, 2008

NBRI_Circle_of_Excellence_6

ADDISON, TX: 4 February 2008 — The National Business Research Institute (NBRI) is pleased to confer the distinction of Employee Satisfaction Excellence upon FOCUS Brands, and welcomes them to the NBRI Circle of Excellence.

Based in Atlanta, FOCUS Brands is the franchisor and operator of Carvel®, Cinnabon®, Schlotzsky’s®, Moe’s Southwest Grill®, and the franchisor of Seattle’s Best Coffee® on military bases and in certain international markets.

posted on Tuesday, February 05, 2008 10:15:22 AM (Central Standard Time, UTC-06:00)  #    Comments
 Monday, February 04, 2008

NBRI_Circle_of_Excellence_6 ADDISON, TX: 4 February 2008 — The National Business Research Institute (NBRI) is pleased to confer the distinction of Employee Satisfaction Excellence upon Omaha-based C & A Industries, Inc., a national leader in staffing, and welcomes them to the NBRI Circle of Excellence.

To qualify for this honor, the organization must score at or above the 75th percentile when measured against NBRI’s Benchmarking Database and/or must improve 5 normative percentiles in total company score over the last survey.

posted on Monday, February 04, 2008 3:08:19 PM (Central Standard Time, UTC-06:00)  #    Comments
 Tuesday, January 29, 2008

ADDISON, TX: 23 January 2008

NBRI_Circle_of_Excellence_6The National Business Research Institute (NBRI) is pleased to confer the distinction of Customer Satisfaction Excellence upon InCharge Debt Solutions, and welcome them to the NBRI Circle of Excellence.

“Customer Satisfaction drives Financial Performance” said Dr. Jan Stringer, Organizational Psychologist at NBRI. “This award is a result of InCharge Debt Solutions’ dedication to continually measuring and improving their customers’ satisfaction.”

To qualify for this honor, the organization must score at or above the 75th percentile when measured against NBRI’s Benchmarking Database and/or must improve 5 normative percentiles in total company score over the last survey.

posted on Tuesday, January 29, 2008 2:29:43 PM (Central Standard Time, UTC-06:00)  #    Comments
 Tuesday, January 22, 2008

NBRI_Circle_of_Excellence The National Business Research Institute announces the NBRI Circle of Excellence Award to be given to those organizations that have shown a dedication to improving customer and/or employee satisfaction.

Recipients of the award will need to meet one of two criteria, either reaching the 75th percentile in Total Company Score when measured against NBRI’s Benchmarking Database or improving five (5) or more normative percentiles in Total Company Score over the previous survey.

posted on Tuesday, January 22, 2008 10:03:05 AM (Central Standard Time, UTC-06:00)  #    Comments