ADDISON, TX: 23 January 2008
The National Business Research Institute (NBRI) is pleased to confer the distinction of Customer Satisfaction Excellence upon InCharge Debt Solutions, and welcome them to the NBRI Circle of Excellence.
“Customer Satisfaction drives Financial Performance” said Dr. Jan Stringer, Organizational Psychologist at NBRI. “This award is a result of InCharge Debt Solutions’ dedication to continually measuring and improving their customers’ satisfaction.”
To qualify for this honor, the organization must score at or above the 75th percentile when measured against NBRI’s Benchmarking Database and/or must improve 5 normative percentiles in total company score over the last survey.