The National Business Research Institute (NBRI) is pleased to confer the distinction of Employee Satisfaction Excellence upon The Toro Company, and welcomes them to the NBRI Circle of Excellence.

“The Toro Company began the Best Practice of Continuous Improvement with their first Employee Survey in 2005. Through continued employee survey research and targeted action, The Toro Company has realized great gains in employee satisfaction, which drives customer satisfaction, which in turn has sustained their impressive financial growth,” said Dr. Jan Stringer, Organizational Psychologist at NBRI.

The National Business Research Institute (NBRI) is pleased to confer the distinction of Customer Satisfaction Excellence upon Quiktron, Inc., and welcomes them to the NBRI Circle of Excellence.

“Quiktron, Inc. began the Best Practice of Continuous Improvement with their first Customer Survey in 2004. By combining customer and employee survey research with targeted action, Quiktron, Inc. has realized great gains in employee satisfaction, which drives customer satisfaction, which in turn has sustained their impressive financial growth,” said Dr. Jan Stringer, Organizational Psychologist at NBRI.

ADDISON, TX: February 2008 — The National Business Research Institute (NBRI) is pleased to confer the distinction of Customer Satisfaction Excellence upon the SunTrust Mortgage Wholesale Division, and welcomes them to the NBRI Circle of Excellence.

“The SunTrust Mortgage Wholesale Division began the Best Practice of Continuous Improvement with their first Customer Survey in early 2007. As a result of customer survey research combined with targeted action, the SunTrust Mortgage Wholesale Division has realized great gains in customer satisfaction, which has sustained their impressive growth,” said Dr. Stringer.

Alex Jacobs, Executive Vice President and National Production Manager for SunTrust Mortgage’s Wholesale Division adds, “We are grateful to be recognized by NBRI for our commitment to customer service. We value the feedback our brokers provide to us, and use it to make improvements in our products and services.”

ADDISON, TX: 4 February 2008 — The National Business Research Institute (NBRI) is pleased to confer the distinction of Employee Satisfaction Excellence upon Crowley Maritime Corporation, and welcomes them to the NBRI Circle of Excellence.

“Crowley Maritime Corporation began the Best Practice of Continuous Improvement with their first Employee Survey in 2006.  Through continued employee survey research and targeted action, Crowley Maritime Corporation has realized great gains in employee satisfaction, which drives customer satisfaction, which in turn has sustained their impressive financial growth,” said Dr. Stringer.

ADDISON, TX: 4 February 2008 — The National Business Research Institute (NBRI) is pleased to confer the distinction of Employee Satisfaction Excellence upon FOCUS Brands, and welcomes them to the NBRI Circle of Excellence.   Based in Atlanta, FOCUS Brands is the franchisor and operator of Carvel®, Cinnabon®, Schlotzsky’s®, Moe’s Southwest Grill®, and the franchisor of Seattle’s Best Coffee® on military bases and in certain international markets.