Increasing job satisfaction is important for its humanitarian value and for its financial benefit (due to its effect on employee behavior). As early as 1918, Edward Thorndike explored the relationship between work and satisfaction in the Journal of Applied Psychology.
NBRI typically includes measures of job satisfaction in all our employee surveys. Clear patterns have emerged.
Employees with higher job satisfaction:
- believe that the organization will be satisfying in the long run,
- care about the quality of their work,
- are more committed to the organization,
- have higher retention rates, and
- are more productive.
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NBRI - Managing Job Satisfaction (17)