Customer Surveys | Employee Surveys | Satisfaction Surveys
Take It Seriously It takes some courage for an employee to ask for a raise. Most employees wouldn’t ask for more money if they didn’t believe they deserved it. Employees have done their homework and will know what value they bring to a business, and they want to receive some kind recognition … [Read more...]
Laurie Ruettimann, writer for The Cynical Girl and Punk Rock HR, recently wrote a piece on how she overcame the depressing aspects of her job (professional speaking) to continue doing it and improving. Human resources professionals often fall into the trap of believing that successful, … [Read more...]
Think of your favorite family-owned business. Growing up it might have been the convenience store on the corner or the diner down the street. Despite consolidation and competition from big businesses, mom-and-pop shops are still around – and thriving. Show Your Passion Spend any amount of … [Read more...]
Over the last 10 years we have seen a number of social media platforms emerge and evolve into something more than just another way to communicate with friends. Today, brands use social media to create and maintain customer relationships and as part of their customer service strategies. Customers … [Read more...]
Engaged employees who are passionate about your business is any manager’s dream. However, it is not possible to create a list of standards and mold the ideal engaged employee. So, how do you know if you've found an engaged employee who is focused on customer service? Ask your customers! They … [Read more...]
