Survey Root Cause Analysis

The sole purpose of the root cause analyses is to identify the smallest number of issues that can be shown to drive, control, or predict the largest number of issues within an organization. Few survey research firms have the capability of determining an organization’s root causes because the capability stems from an intimate understanding of psychological research and higher order statistics, and few firms employ individuals with such education and training.

As a result of conducting empirical research through NBRI, management is challenged by both the advantage of incisive, astute intelligence of the psychology of the target population, and what … Continue Reading…