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The NBRI Circle of Excellence Award

Circle of Excellence The NBRI Circle of Excellence Award recognizes organizations that place a high value on employee and customer satisfaction. These organizations demonstrate their dedication by conducting best in class survey research with NBRI and taking action based upon the results. NBRI commends the leadership of these organizations for their commitment to the Continuous Improvement Process and recognizes their achievements with the Circle of Excellence Award.

Some Recent Winners in the Customer Survey Category

Care Net Comfort Keepers
InCharge Debt Solutions Key Health
Luminant Energy Suntrust Mortgage

Some Recent Winners in the Employee Survey Category

Accuray, Inc., Bossard North America
C & A Industries Remec Defense and Space, Inc.,
Crowley Maritime Corporation Crowley Maritime Corporation Focus Brand
Griffith Laboratories (Mexico) Guidance Software
HIMSS Linde Process Plants
Midway USA MOSERS
Oregon Youth Authority Quicktron
Samson Suntrust Bank
SureWest Communications Toro
Torrance Memorial Medical Center Vision Service Plan
Venterra Realty danos

The NBRI Circle of Excellence Award is bestowed upon NBRI clients meeting one or both of the following criteria:

  • Total Company score at or above the 75th percentile of the NBRI ClearPath Benchmarking Database
  • Improvement of five (5) or more benchmarking percentiles in Total Company score over the previous survey

This prestigious award is tangible evidence of the organization’s dedication to the highest levels of employee and customer satisfaction.

NBRI was founded on the belief that employees hold the future of an organization in one hand, and customers hold its future in the other hand. Since then, utilizing Scientific Psychological Research Methods, our Global ClearPath Benchmarking Database, and our ClearPath Analytics, NBRI has assisted the Management Teams of over 6,500 organizations in addressing the human perceptions that drive human behavior. When our advice is followed, the result is happier employees, happier customers, and a positive impact on the financial health of the Organization. As one of our Clients recently said, “NBRI is improving Corporate America, one Client at a time.”

  •  RESEARCH
    EXPERTS WITH Ph.D's.
  •  ANALYTICS
    KNOW WHAT TO DO WITH YOUR DATA.
  •  BENCHMARKING
    BENCHMARK AGAINST YOUR INDUSTRY.
  •  EXPERIENCE
    30+ YEARS AND 6,500+ CLIENTS.

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