Companies may conduct an employee satisfaction survey at any time, but they should consider other current activities that may affect employees’ willingness or ability to respond as well as its own ability to implement actions from survey results.
Example: Sending an employee satisfaction survey to sales reps in the last week of a fiscal period may not be a good idea. Productive reps will be too busy to respond, so results may only reflect the responses of poor performers. This skewed data may provide an inaccurate picture and cause the company to take ineffective actions.
The right time for an employee satisfaction survey varies depending on the audience and the information you need to gather.