An employee survey focuses on a wide variety of topics, including company image, ethics, policies, values, vision, and more. An employee satisfaction survey, on the other hand, is a focused survey that hones in on specific issues that contribute to employee satisfaction. Issues such as autonomy, benefits, compensation, job training, organizational change, and work life balance concerns all contribute to employee satisfaction and may be topics for an employee satisfaction survey.
In addition, these surveys help gauge employee engagement, which has a major impact on customer satisfaction and product innovation. Improving employee engagement helps the company to become a leader in its market.
An employee satisfaction survey is a complex instrument that requires psychological training for proper interpretation.