Customer Analytics Solved

Leading Brands Trust Us to Boost Customer Satisfaction and Sales.

Customer Analytics Solved
  • Identify the factors that produce more sales for your business.
  • Understand the Root Causes of your customers' buying behavior.
  • Implement our recommendations to improve your financial performance.

Today’s competitive marketplace compels every organization to listen to the voices of its customers and learn what they think about your business. NBRI’s Customer Surveys provide business leaders with critical input for short- and long-term decision-making, product and service enhancements, policy and procedure decisions, and more.

NBRI’s Customer Surveys ensure that your company is able to better meet and exceed your customer’s expectations of value! Through scientific discovery and analysis, NBRI consultants provide clients with specific steps to improve each organization’s performance.

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How We Work

NBRI builds a complete custom solution for each Client while using high-quality, standardized and validated survey instruments and processes. NBRI provides the survey questions you need to achieve your goals and objectives, the translations and deployment methods needed to reach the various factions of your populations, and the analytics that provide deep insights. Working in consultation with NBRI professionals, your survey research is handled smoothly, easily, and flawlessly. NBRI is the best choice for seamless, best in class, survey research.


NBRI is the most trusted name in survey research. Since 1982, companies all across the globe have trusted NBRI to deliver research solutions. NBRI delivers an Action Process and Deep Analytics that improve company performance by improving employee engagement, customer engagement, intent to return, and other key metrics. This combination provides the highest return on investment from survey research.

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ClearPath Research

NBRI’s hallmark of scientific, psychological research is second to none in the survey research industry.

ClearPath Benchmarking

NBRI provides clear, consistent scores so clients know where they stand against their competition.

ClearPath Analytics

NBRI’s inferential statistical analyses provide clear, concise marching orders that result in the greatest improvement in the shortest time possible.

ClearPath Synergy

An advanced feedback system is created, deployed, analyzed, and acted upon for all of your research projects.

ClearPath Action

NBRI’s best practice for acting upon feedback. Move from data collection to action in three weeks.

ClearPath Financial

Improve your financial performance in the shortest time possible. Achieve ROI many times more than the cost of the study.