NBRI is here for you any way you prefer to communicate!

Web Chat:

Web Chat is available 8am – 5pm CST, M-F.


Log into your account and submit a ticket any time of day or night.

Please indicate the area you need help with:

  • Survey Building
  • Survey Themes
  • Survey Taking
  • Survey Invitations
  • Viewing Responses
  • Reporting
  • Exporting
  • Billing
  • Other


Phone support is available for Professional and Full Service plans 8am – 5pm CST, M-F by calling 1-800-756-6168 from the US.