Support Hours
NBRI is here to help you during the following hours:
Email:
Log into your account and submit a ticket any time of day or night.
Please indicate the area you need help with:
- Survey Building
- Survey Themes
- Survey Taking
- Survey Invitations
- Viewing Responses
- Reporting
- Exporting
- Billing
- Other
Web Chat:
Web Chat is available 8am – 5pm CST, M-F.
Phone:
Phone support is available for Professional and Enterprise plans 8am – 5pm CST, M-F by calling 1-800-756-6168 from the US.