Telephone Surveys
Advantages of Phone Surveys compared to
self-administered surveys (such as paper or online surveys):
|
·
|
better response to open-ended questions than self-administered surveys (due to probing);
|
|
·
|
phone surveys offer more control over the order of presentation of questions – versus skip ahead that might occur with self-administration;
|
|
·
|
a telephone survey provides better success in avoiding item non-response;
|
|
·
|
the interviewer can keep questions from being skipped or missed;
|
|
·
|
less reluctance on sensitive topics than face-to-face interviews; |
|
·
|
a telephone survey offers the ability to survey hard to reach groups.
|
|
|
Would you like a No Obligation Pricing Quotation for a Phone Survey?
|
|
|
|
A phone survey provides a quick method for receiving information useful
to your organization. We conduct our phone surveys using experienced
interviewers. With data entered immediately for expert analysis, your
organization can have immediate feedback for review and implementation. Each
telephone survey is customizable to meet your organizational needs.
Expert analysis by our highly trained organizational psychologists identifies
the root causes of behavior from
the telephone survey data. Trained interviewers can professionally decipher
and interpret the information given by the respondent. They can ask further
questions to clarify or complete information if a response is unclear. Greater
accuracy and thorough and informative data can be gathered using one of our
phone surveys.
An NBRI telephone survey is an efficient and timely method for discovering
employee or customer concerns. With information and proper intervention, you
will be able to improve your organization's performance and profitability.
|
