Employee Survey White Papers
The Keys to Increasing Employee Performance - Incentives
to motivate employees AND front-line managers are extremely important to overall company performance. A case study is presented that demonstrates NBRI's expertise in introducing
such incentives and improving the performance of the company. PDF
Integration of Employee, Customer, and Financial Data - It is
well known that high employee satisfaction contributes significantly to high
customer satisfaction, which drives intent to return, and therefore, financial
results. PDF
Communicating to Employees - Change and Communication: You Can't Have One
Without The Other. A Three-Step Staging Process is presented that should improve the effectiveness of any organization's
communications. PDF
The Winning Employee-Customer Link - In
recent years, many in the academic and popular business press have grabbed hold of a very intuitive realization: positive work
attitudes and greater commitment and loyalty among employees all feed directly into greater customer satisfaction and
loyalty. Why? PDF
Conducting a Survey In-House vs. Outsourcing - This White Paper
discusses the advantages of outsourcing survey deployments rather than conducting them
in-house. PDF
Benchmarking with the Best in Class: NBRI Norms - This White Paper
discusses the strong value provided by utilizing NBRI Norms by assisting companies benchmark
against "best in class" competitors. PDF
Root Cause Analyses - To turn massive amounts of information into
action quickly and effectively, management needs to know the dominant, primary causal factors for the results of the study. The sole purpose of the root cause analyses is
to identify the smallest number of issues that can be shown to drive, control, or predict the largest number of issues within an
organization. PDF
HR Metrics for HR Strategists - This
White Paper discusses important Human Resources (HR) metrics that should be gathered via employee surveys and statistical analysis. It goes on to
discuss how this important information can be used as a strategic tool to improve the
company. PDF
Soliciting Employee Feedback: Getting Results - Every
human resource professional knows that a company is only as good as its employees. That's why it's so important to get their feedback via employee surveys
and respond to their needs, their ideas and their suggestions and fast. It goes on to discuss important aspects of designing the employee survey and how best
to deploy and analyze the survey results. PDF
Managing Teamwork - Via an
employee survey of a large corporate client, NBRI identified four factors that influenced teamwork within workgroups. When these four factors were high, teamwork was high. When the four factors were
low, teamwork was low. These factors are similar to what we have found in other
organizations. PDF
Managing Job Satisfaction - Increasing
job satisfaction is important for its humanitarian value and for its financial benefit (due to its effect on employee behavior). NBRI typically includes measures of job satisfaction in all of our
employee surveys, and clear patterns have emerged. PDF
Managing Productivity - The
importance of productivity is clear to all organizations. A case study is presented where a manufacturing company deployed an employee survey that identified five main influencers of
employee productivity. PDF
Employer of Choice - Fairness - Employees
want to be treated fairly, and it is important to do so. Most importantly, it is imperative to deploy employee surveys to determine how the employees feel their employer is doing. The consequences of
fairness of pay and fairness of managers are examined. PDF
Employer of Choice - Opportunity - Our
research and analysis of multitudes of employee satisfaction surveys has consistently shown that the degree of opportunity in the workplace affects employee attitudes
and behaviors. PDF
Employer of Choice - Managing Coworker Relationships - Good
coworker relationships reduce turnover and increase productivity. Organizations that maintain constructive interpersonal relationships benefit financially as well as culturally. Managing the five identified factors can help immunize your
organization against reoccurring, disabling problems between people at
work. PDF
Employer of Choice - Commitment - Committed
employees are more likely to give your customers better service, they are willing to take the time to solve difficult problems, their work is of higher quality and they are more likely to stay with the
organization. This case study presents an employee survey that identifies four main factors that influenced
employee commitment. PDF
See what kinds of employee surveys these
white papers apply to.
|