In the life cycle of organizations, employee behaviors need to evolve. Behaviors that are appropriate in the growth phase of a company must adapt to meet current and future needs. Such was the case in 2007 with Cobham Defense Systems in San Diego when I signed on as vice president of human resources. The company, now called Cobham Sensor Systems, manufactures sophisticated radio frequency and microwave devices for defense and homeland security arenas.
The business had begun as REMEC Defense and Space 20 years earlier, the brainchild of four entrepreneurs with no … Continue Reading…
NBRI - When Employees Support the "Flight Plan" (25)


Organizational psychologists know there is a relationship between employee satisfaction and organizational effectiveness. Even though the relationship between individual-level employee satisfaction and individual-level performance is not very strong, organizational performance is not simply a sum of individuals’ performances. There are factors other than those affecting individual-level performance that influence organizational performance. For example, “shared values” can be one of these factors. If your employees share positive attitudes they will typically have norms of collaboration and cooperation, norms that enhance productivity.
Whether your business is academic, membership, general business, marketing, not-for-profit, for-profit, social, political, product or service related, you will most likely identify the need to conduct a survey at some point. The question becomes, do you do it yourself or work with a full service survey research firm?
The situation: Your CEO has identified the need to gather information from multiple stakeholders while recognizing that your organization does not have the capability in-house to conduct such survey research. Thousands of survey research firms exist to help you with this.
Innovation can take many forms. An organization develops a new product or service. A new business model offers customers a new brand experience. A new strategic partnership is formed, resulting in new customer segments and new distribution or communication channels.