Client Testimonials

What do you like most about NBRI? You have a professional team and this has been a fantastic experience from beginning to end! We are looking forward to continuing our partnership through the action planning process.

Gwen Coleman
Director – Human Resources
Trover Solutions, Inc.

What do you like most about NBRI? Friendly, responsive, easy to work with. This is our 2nd year with NBRI and service has been consistently good. Thanks for all your help!

Bill Heslin
Parago, Inc.

What do you like most about NBRI? The availability of the project manager, and NBRI’s willingness to work with the customer to ensure the expected service is provided.

Jackie Paris-Chitanvis
Los Alamos National Laboratory

What do you like most about NBRI? Friendly staff and timeliness of response.

Sara Solomon
Director of Research and Development
NutriSystem, Inc.

What do we like most about NBRI? The staff is always available if I have a question or need additional information about some part of the survey.

Brittany Poitra
Account Manager
And More Publishing

What do we like most about NBRI? Prompt service, excellent customer interaction, friendly staff, quality services.

Tracy East
Community Outreach Coordinator
Consumer Education Services Inc.

You do such a fast and flawless job every time I ask for assistance. Thanks so much!

Alice Kelly
Employee Development Manager
Treasure Chest Casino

The Executive Summaries are great. They take the data, and analyze it so it’s easy to understand.

Meredith Yuan
Service Quality Project Manager
SunTrust Mortgage

NBRI’s scientific approach and expertise has enabled our organization to obtain actionable data that we’ve been able to communicate in a manner that is meaningful to improve business outcomes.

Denise Harrell
Assistant Vice President, Corporate Employee Relations
M&T Bank

NBRI Research Studies are not just a business need, they are a business imperative.

David Biegler
President and COO
Texas Utilities Corporation

NBRI exemplifies the Best partnering with the Best.

Mark Williamson
Manager, Research
Club Corporation

The customized research studies are top quality and provide valuable information.

Mel McCall
Sr. Vice President, Human Resources
CompUSA

What do we like most about NBRI? The staff and the quality of work completed.

Jeffrey Brous
Director, Research and Development
NutriSystem

I can call my project manager, and she is available. I can email her, and I get a response. If she doesn’t know an answer, she finds out. That is great customer service.

Becky Keith
HR Administrator of Training
Linde Process Plants, Inc.

What do we like most about NBRI? The professionalism and knowledge of the whole organization.

Joan Tolliver
CBeyond

What do we like most about NBRI? The quality of the end product and the professionalism of the Project Manager and Psychologist throughout this process.

Joy Branford
Human Resources
Accuray, Inc.

What do we like most about NBRI? The staff — bottom line working with the NBRI staff was the highlight.

Joy Crosby
Vice President of Center Advancement
Care Net

What do we like most about NBRI? Quality and value are outstanding.

Robert Ufferman
Human Resource Director
Griffith Laboratories

I like many things about NBRI – their survey methodology, the benchmarking data, the reports, the project support that we get. Most of all, though, I like their root cause analysis. This is extremely helpful to help us address the issues that we need to focus on and obtain the most impact. We have implemented their suggestion to put together employee survey teams to come up with recommendations to address the root causes. This has given us the opportunity to involve our employees in the action planning process and to make them feel part of the improvement in our survey results. It also serves as a development opportunity by allowing them to interact with other employees throughout the Company and by getting exposure to our senior leadership team.

Zoraida Jirau
Director, HR Programs
Crowley Maritime Corporation

Your sales representative’s follow-up phone call after I completed a questionnaire on your website was critical to our decision to choose NBRI as our survey provider. Her call and presentation of the service and benchmarking data that could be provided by NBRI gave me the assurance that we were making the right choice in partnering with your company.

Lin Malhotra
Manager, Training & Organizational Development
UniSource Canada, Inc.