Assess employee attitude and discover how to improve it.
Attitude – A feeling or emotion toward a fact.
Employee Attitude Survey Case Study
A large banking institution contacted NBRI, requesting assistance with their Employee Attitude Survey, which had been conducted for the previous five years. No measurable improvement had been realized as a result of the research, and management was understandably frustrated.
Like many employee surveys, the survey instrument had been created in-house, and upon review by NBRI, numerous biasing errors were noted, rendering the historical employee attitude survey data worse than useless – it was actually misleading. The NBRI Standard Employee Attitude Survey was substituted for the ‘homemade’ survey, and deployed by paper and online methodologies to 4,000 employees.
Results showed that low employee morale was due to a non-existent recognition system. NBRI assisted the Client with the development and implementation of an employee recognition system, resulting in measurably higher employee morale, productivity, and profitability.
Employee morale and attitude surveys are a valuable tool for any organization. These employee surveys provide information that may be used to improve productivity and commitment. By identifying the root causes of attitude in the workplace, your organization can take direct action to maximize overall job satisfaction. Taking action as a result of the information gathered from an employee survey will lead to improved productivity. And, improving employee attitude throughout the workplace will lead to better cooperation and communication. Surveys can also uncover many cost saving opportunities.
NBRI offers assessments and analytical assistance using the data gathered from our Employee Attitude Survey. An understanding of employee perceptions and views will allow you to boost morale and give your organization the information to achieve better financial results. Dramatic improvements in employee attitude, productivity, and commitment occurs with appropriate interventions.

The standard NBRI employee attitude survey includes 54 questions covering 15 topics and may be customized to meet your organization’s specific needs.
Standard Employee Attitude Survey Topics
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Employee Survey White Papers
Employee Morale and Attitude Survey Related Topics
Employer of Choice – Opportunity – In deploying employee surveys, our research has consistently shown that the degree of opportunity in the workplace affects employee attitudes and behaviors. Thus, opportunity plays a major role in becoming or remaining an Employer of Choice.
View all Employee Survey White Papers by NBRI.
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