Survey Topics
Select your desired topics below or we will work with you to help you select the appropriate topics for your population. Then, an NBRI Senior Project Leader will work with you to help you select the specific questions you want to include in your employee, customer, patient, or physician survey. This gives you the flexibility of customizing your survey with multiple topics to get the most information from your research study.
The number of questions per topic ranges from 10 to over 50. While you’re getting information, get it all! More really is more, so pick all the topics you want.
Employee Survey Topics
| Autonomy |
Benefits |
Career Development |
| Climate |
Communications |
Company Image |
| Compensation |
Competitive Position |
Control Systems |
| Creativity |
Culture |
Customer Service |
| Diversity |
Employee Commitment |
Employee Loyalty |
| Employee Values |
Engagement |
Ethics |
| Health |
Human Resources |
Job Satisfaction |
| Job Training |
Life Balance |
Management Style |
| Mergers & Acquisitions |
Morale |
Organizational Change |
| Organizational Structure |
Performance Evaluations |
Policies |
| Productivity |
Professional Conduct |
Profit Improvement |
| Project Management |
Quality |
Recognition |
| Safety |
Sexual Harassment |
Short & Long Term Goals |
| Social Activities |
Supervision |
Teamwork |
| Values |
Vision |
Work Life |
| Working Relationships |
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Learn more about employee surveys and how NBRI can help you assess how employees think, feel, behave, and what to do about it.
Customer Survey Topics
| Communications |
Company Behavior |
Company Image |
| Competitive Position |
Control Systems |
Cost & Value |
| Creativity |
Customer Loyalty |
Customer Service |
| Decision Making |
Employee Behavior |
Ethics |
| Financing |
Friendliness & Helpfulness |
Invoicing & Statements |
| Job Training |
Pricing |
Product Delivery |
| Products |
Professional Conduct |
Project Management |
| Quality |
Safety |
Sales Process |
| Service & Support |
Teamwork |
Technical Expertise |
| Technical Support |
Values |
Wait Time |
| Warranties |
Website |
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Learn more about customer surveys and how NBRI can help you assess how customers think, feel, behave, and what to do about it.
Gaming & Hospitality Survey Topics
| Casino Environment |
Casino Services |
Customer Loyalty |
| Entertainment |
Executive Hosts |
Food & Beverage Services |
| Hotel Services |
Rewards Program |
Competitor Rewards Programs |
| Safety Performance |
Telephone Operators |
Valet Parking |
| VIP Services |
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Learn more about gaming surveys and how NBRI can help you assess how guests think, feel, behave, and what to do about it.
Patient and Physician Survey Topics
| Bedside Manner |
Communications |
Competitive Position |
| Control Systems |
Creativity |
Customer Service |
| Ethics |
Health Care Delivery |
Health Care Products |
| Health Care Quality |
Health Care Services |
Hospital Behavior |
| Hospital Image |
Invoicing & Statements |
Job Training |
| Patient Loyalty |
Physician Loyalty |
Pricing |
| Professional Conduct |
Project Management |
Quality |
| Staff Behavior |
Teamwork |
Technology |
| Values |
Vision |
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Learn more about hospital surveys and how NBRI can help you assess how physicians and patients think and feel.
Secret Shopper Survey Topics (Gaming Industry Only)
| Facilities |
Friendliness |
Job Knowledge (per position) |
| Proactive Helpfulness |
Reactive Helpfulness |
Wait Time |
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