Customer Surveys | Employee Surveys | Satisfaction Surveys
We’ve been conducting research for businesses for over 30 years. From employee engagement surveys to market research, NBRI has covered every inch of the survey data spectrum. As you can imagine, we’ve compiled a lot of benchmarking data and derived a lot of knowledge from it. Our motto is … [Read more...]
Perfecting customer service is a process. A company doesn't get it right on the first try even with all of the available tools and resources. That is because customer service is unique to a company and the products or services it supplies. It takes persistence and constant refining to develop a … [Read more...]
The Baby Boomers, a big part of America’s workforce, are retiring and companies are recruiting the newest generation, the Millennials, to keep business moving forward. Anyone who has been working long enough, or is involved in the hiring process, has undoubtedly noticed shifts in the recruiting … [Read more...]
How to Identify a Slacker Slackers, there’s at least one in every office. If you’re having trouble thinking of who that might be in your office, then it could be you. You might actually be slacking instead of getting work done right now. Slackers come in all shapes and sizes, and popular TV … [Read more...]
Employees are not working 100% of the time they’re on the clock. It doesn’t take research to know this is true because managers in every industry witness this every day with their own eyes. Some are even enablers of unproductive behavior. Distractions are here to stay, but with a few changes to … [Read more...]
