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Infographics

The Importance of Employee Engagement banner
The Importance of Employee Engagement

At NBRI, we talk a lot about employee engagement. It’s a vital element of a successful and productive workplace, and...

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Employee Engagement and Job Satisfaction banner
Employee Engagement and Job Satisfaction

Employees who receive recognition throughout the year are more satisfied in their jobs. Here are some tips to cultivate...

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Customer Satisfaction banner
Customer Satisfaction

It costs five times as much to attract a new customer as it does to retain an existing one. The best way to keep your...

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5 Key Factors That Affect Your Employees' Productivity banner
5 Key Factors That Affect Your Employees' Productivity

When it comes to employee productivity, there are a few factors that play a major role. These influencers determine how...

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Customer Service Satisfaction banner
Customer Service Satisfaction

Customer satisfaction and service are integral parts of so many businesses, so why do they struggle with it? Take a look...

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High Heels in the Corner Office banner
High Heels in the Corner Office

Women are an emerging force in the workplace but those that actually hold high level executive positions are few and far...

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The Cost of a Bad Hire banner
The Cost of a Bad Hire

Organizations classify the costs associated with bad hires into a variety of categories, but all negatively impact the...

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What Makes a Great CEO banner
What Makes a Great CEO

Businesses often focus on building great employees and company culture but what about the person at the top? Depending...

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The Anatomy of an Engaged Employee banner
The Anatomy of an Engaged Employee

Reducing turnover and improving productivity starts with you, the business. You must ensure that your employees are...

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Tech Trends in Holiday Shopping banner
Tech Trends in Holiday Shopping

People love to shop during the holidays. Three trends are changing the way we do this shopping; bargain hunting, online...

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Employee Engagement + Customer Satisfaction = Financial Performance banner
Employee Engagement + Customer Satisfaction = Financial Performance

Increased employee engagement and customer satisfaction can directly bolster your bottom line. Our latest infographic...

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Customer Service Trends banner
Customer Service Trends

The relationship between customers and the businesses they frequent is constantly evolving. The way business was done...

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