American Senior Communities
I am extremely happy with the quick response and help from our NBRI research consultants. I don’t always know exactly how to get the data I am looking for, but NBRI does a very good job of listening and providing fantastic recommendations for us. I feel like NBRI has our best interests at heart.
Love the online reports, especially the comment reports. Very easy to use and yet so comprehensive! I got rid of the summaries I used to create for our teams and instead just send them the reports straight from the system. Also, I love being able to call at any time with questions or suggestions for our survey work. NBRI is incredibly responsive to customer needs!
Chief Operating Officer
Everything about the service has been what we were looking for and all representatives are a pleasure to work with.
Open Systems Outsource Manager
The information NBRI provides is incredibly insightful and helpful with ensuring we are doing everything possible to keep our employees happy and balanced.
What do you like most about NBRI? The professionalism and knowledge of the whole organization.
Chemical Market Associates
Appropriate amount of follow-up. Hands-on approach when needed. Steps are well thought out and the process runs very smoothly.
What do you like most about NBRI? They’re easy to do business with. Everyone is very responsive and flexible with meeting our needs
Business Analyst Manager
City of Houston
What do you like most about NBRI? Great communication.
Senior Human Resources Specialist
The support, knowledge, and confidence level of our NBRI Research Consultant is tremendous! Phone calls are answered personally by our NBRI Project Manager most times! And, if not, a voice mail is responded to VERY quickly! Professionalism. Thoroughness. Great customer support.
Director, Human Resources
Very reasonably priced with first rate services and products. We will definitely use NBRI again. In fact, they were referred to me by a prior user (HR VP) who had the same opinion.
Vice President of Product Assurance
Conversations and recommendations from our NBRI organizational psychologist were spot on!
Manager, Customer Support
Knowledge, great customer support, and wonderful to deal with. I highly recommend NBRI. They were the best decision for our organization
Human Resources Manager
NBRI not only provided a scientific basis for its survey design and analysis, they were also sensitive to our organizational needs, timeline, and responded to our need for additional cuts of data that were not planned.
Executive Vice President & Chief Operating Officer
What do you like most about NBRI? NBRI was very responsive and accommodating to our needs.
Human Resources Manager
We liked the opportunity to work with an organizational psychologist to help us through the survey development process.
Corporate Communication Specialist
Our NBRI organizational psychologist has been wonderful to work with. She has provided us with great ideas and ways that we can get the most from our surveys.
Manager, Quality Improvement
ITT Exelis Mission Systems
Working with our NBRI project manager is definitely rewarding. She’s professional and extremely helpful. It makes a big difference when we do business with organizations that place an emphasis on good customer service; customer service is at the heart of any company’s success. And when it’s accompanied with NBRI’s quality work and professionalism, it makes business transactions much more successful.
Leadership Development Coordinator
I like the complete package; NBRI sets up, collects information, gives you TONS of data points, and identifies actions to correct ‘less desirable’ results.
HR Business Partner - Talent Development
Los Alamos National Laboratory
What do you like most about NBRI? The availability of the project manager, and NBRI’s willingness to work with the customer to ensure the expected service is provided.
Majestic Star Casinos
The team at NBRI has the tools that make a difference for all companies that truly care about investing in employee retention and growing their business. I would think that is what all business owners want, however not all business owners take the time to get employee and customer feedback. The tools NBRI is using to help us are already making a difference! Everyone has been a pleasure to work with!
Director of Customer Service
NBRI is professional, knowledgeable, and provides great customer service. We love the ClearPath Analytics and the ability to benchmark against our competition.
Director, Human Resources
NBRI is very flexible in working with us, understands what we need, and is responsive to our requests.
Director, Customer Relations
NBRI’s scientific approach and expertise has enabled our organization to obtain actionable data that we’ve been able to communicate in a manner that is meaningful to improve business outcomes.
Assistant Vice President
What do you like most about NBRI? Friendly staff and timeliness of response.
Director, Research and Development
Oaklawn Racing Casino Resort
NBRI’s data provides valuable insight. The dashboard is intuitive and very user-friendly.
Director of Organizational Development
What do you like most about NBRI? The experience and knowledge that is brought with a company like NBRI, which is exactly why we chose to partner.
Production and Procurement Manager
REMEC Defense & Space
What do you like most about NBRI? The large reliable benchmarking database.
Vice-president of Human Resources
The staff is easy to work with and very helpful. Very timely with my email requests and compiling data. Great company to work with, especially the project manager!
Client Experience Strategy Leader
What do you like most about NBRI? The benchmarking information and SWOT conclusions.
EVP, Sustainable Business and Innovation
Torrance Memorial Medical Center
Our NBRI Project Manager is very supportive throughout our projects, helpful in coordinating dates, responding to requests, and being proactive with communications. I feel very comfortable partnering with NBRI.
Vice President Human Resources
Treasure Chest Casino
You do such a fast and flawless job every time I ask for assistance. Thanks so much!
Employee Development Manager
Your sales representative’s follow-up phone call after I completed a questionnaire on your website was critical to our decision to choose NBRI as our survey provider. Her call and presentation of the service and benchmarking data that could be provided by NBRI gave me the assurance that we were making the right choice in partnering with your company.
National Manager, Training and Organizational Development