Patient Survey Questions

Developing the question database for your patient survey is the first and most important step in your survey research study. The example question template below provides a glimpse into the questions your patient survey might include.

Using the right patient survey questions will make or break your survey because the wording of the questions strongly influence the answer. NBRI knows patient survey question design and our surveys collect pure, clean data enabling us to make reliable recommendations to improve organizational performance.

Patient Satisfaction Survey Sample

The staff is courteous.
I receive clear information from the staff.
The staff is knowledgeable.
Appointments are available in a reasonable time frame.
Appointment times are convenient.
The physicians meet my needs.
Payment options meet my needs.
Patients are the top priority at ABC Hospital.
I would return to ABC Hospital for additional procedures.
I would refer a family member or friend to ABC Hospital.

Ask the right survey questions

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