Improve your business with an employee survey.
Do employee surveys work? Yes! The sooner your business begins surveying your workforce, the greater your insight and better your decisions regarding employee satisfaction, employee engagement, and a whole host of workplace issues that may be preventing you from positioning your business as a leader in your industry.
Maintaining highly engaged employees at all levels in an organization is an important factor in achieving a competitive advantage. Falling productivity and high turnover are two of the surest signs a business is headed for trouble. The higher the number of employees who leave, the more employees there are to hire and train, resulting in a huge financial and productivity drag on your company. In a nutshell, surveying your employees matters.
You understand that the benefits of survey research extend far beyond productivity and turnover if you already survey your employees. The insights gained from surveying ensure that your company is able to attract and retain the talent vital to your company’s success!
Here’s how NBRI’s surveys help your business attract and retain the right talent:
- Reliable research data.
- Analysis from our experts.
- Make good decisions.
The importance of sound research practices cannot be overstated. The validity of the information depends on it.
Pure research that results in clean information and a clear path of best practice next steps are key ingredients of any successful research study. We work with you to use your information to make the best decisions for your business. You’ll learn how multiple, key organizational dynamics are performing within your organization, their impact on your business, and what to do about it.
When you hire NBRI, you’re hiring more than a company to conduct survey research. You’re hiring a business partner with a sincere interest in the health and success of your company.
Give us a call. We’re confident that you’ll find us a valuable partner capable of fulfilling your employee survey research needs, and exceeding your expectations.
Case Study: Employee Survey
A large defense systems contractor contacted NBRI to conduct their employee survey. The goal was to collect the employee satisfaction and employee engagement survey information from their workforce to understand how to propel the company forward in the future.
The company had experienced an impressive period of growth and now had a staff of over 1,000 employees and was generating over $100 million in revenue annually. But, along with the impressive growth had come greater challenges for the management team.
Employee turnover was running in excess of 20% per year. Manufacturing consistency had been affected and customer satisfaction was falling.
NBRI designed and deployed an employee survey that was distributed to all employees. Then we collected the data, ran the analysis, and presented the findings and recommendations to management so corrective measures could be put into place.
When It Comes To Business Performance, Employee Satisfaction Surveys Matter
First, it was apparent that the turnover was due to the current core management philosophy, which was not inclusive of employees, but instead was directive and autocratic, similar in nature to what was common in the 1950s and 1960s. Second, it was discovered that management style was affecting manufacturing consistency as the current management team was not equipped to manage a skilled, white-collar workforce.
Again, leaders were rooted in the past and were prepared only to manage unskilled, blue-collar workers. Third, low employee satisfaction was depressing customer satisfaction.
NBRI recommended that the first step be the creation of a common corporate language so that management could effectively communicate with employees in a manner everyone understood. Our next step was to outline a desired set of employee behaviors using principles that included: Communication, Focus, Accountability, Development, Work/Life Balance, and Having Fun.
Employee Survey Questionnaires Can Tell You A Lot About The Health Of Your Company
This was an important moment for the company because, for the first time, leaders defined how employees should expect to be treated by supervisors and co-workers. Then, all employees completed a half-day of training in the new common language and principles; anyone who managed another person completed a full-day of training. Finally, quarterly management forums were used to teach and model coaching and feedback skills.
The positive sign of improvement was that supervisors, who previously embraced a directive style of management, began to receive praise and reinforcement from employees for their newly learned skills.
After implementing the recommended interventions, future surveys have shown significant improvements in employee satisfaction, employee engagement, and employee turnover has been lowered to single digits.
During the next year alone orders increased by 17%, revenue increased by 25%, earnings before interest and taxes increased by 28%. Also, work-in-process inventory for more than 30 days fell by 71%, defects fell 13%, and overdue customer backlog fell by 52%.
We can all agree that employee surveys do work when we see numbers such as these.
Employee Engagement Surveys
Measure the extent to which employees are passionate about their work and emotionally committed to their coworkers and company.
Employee Pulse Surveys
Deliver a steady stream of data about employees' attitudes toward their organization.
Employee Satisfaction Surveys
Allow for increased productivity, job satisfaction, and loyalty by identifying the root causes of employee satisfaction and targeting these areas.
360 Degree Feedback Surveys
Provide feedback from members of an employee's immediate work circle, such as subordinates, peers, and supervisors, as well as self-evaluation.