Turn Employee Attitudes into an Asset
When clients encounter your business, your employees’ attitudes are typically the first things they assess. Are they friendly? Are they helpful? Are they interested and engaged? It’s why smart businesses actively monitor the attitudes of their workforce as much as the products they create.
The emotional state of your staff members tells clients and prospects all they need to know about your company, which means it’s smart business to make employee attitude surveys a priority.
We’re here to help.
NBRI’s employee attitude surveys assess employee attitudes and identify their root causes. Then, we work with your organization to improve the behavior. The surveys are used to gather important data by adhering to scientific and psychological research principles. After the data has been collected, NBRI’s ClearPath Analytics removes the guesswork in getting to the bottom of the problems concerning employee attitudes. Then, our ClearPath Action process provides step-by-step instructions on how to make the needed improvements.
Some of the most common issues we uncover include:
- Low morale
- Low productivity
- Low engagement
- High turnover
In human resources circles, low morale, low productivity, low engagement, and high turnover are the veritable Four Horsemen, spelling demise for your brand. Any one of these elements can wreak havoc on a company. But invite in two or more, and the results are almost certainly disastrous. Sadly, many companies don’t make such discoveries until it’s too late. Don’t join the crowd.
Our attitude surveys uncover any issues your company might be experiencing well before they eat into your bottom line. But these surveys do far more than uncover problems at a business: They also tell management what they are doing right.
For example, they help you understand employee motivations including:
- Ability to follow direction
- Willingness to learn
- Analytical thinking
Often, it’s exit surveys that uncover the true motivations of an employee. But by that point, you’ve missed the opportunity to impact change in the organization and can only guess that others who remain in the company might share similar opinions. By asking the right survey questions, you’re never left guessing what motivates your staff members, what roadblocks prevent them from doing the best job for your company, or what tools, information, or skills they need to perform at a higher level. We place this data at your fingertips.
Armed with this information, you can enhance growth and build out a strong, productive, and highly engaged culture. There are numerous advantages to using employee attitude surveys to build a stronger corporate culture:
- Evaluate employee training
- Determine overall satisfaction
- Improve customer service
- Increase employee retention
- Boost morale
- Gain insight into perceptions of the organization
Employee attitude surveys are about improvement—providing you with the information you need to be successful. How else can you make changes or get a sense of where your company ranks on the scale of employee attitudes? We help you gain a clear view of your company, making it possible to assess all facets of the business. Wouldn’t it be valuable for customer service representatives to share key insights to improve your business? What if a few, simple changes could lead to dramatic improvements in employee morale or retention? Valuable, right? Let us provide your business with the tools, information, and analysis you need to be even more successful.
When you hire NBRI, you’re hiring more than a company to conduct survey research. You’re hiring a business partner with a sincere interest in the health and success of your company.
Give us a call. We’re confident that you’ll find us a valuable partner capable of fulfilling your survey research needs, and exceeding your expectations.
Employee Attitude Survey Case Study
A large banking institution contacted NBRI for assistance with its employee attitude survey, which had been conducted for the previous five years, but without measurable improvement as a result. Understandably, management was frustrated. Like many employee surveys, the survey instrument had been created in-house, and upon review by NBRI, numerous biasing errors were noted, rendering the historical employee attitude survey data worse than useless: It was actually misleading.
The NBRI Standard Employee Attitude Survey was substituted for the “homemade” survey and deployed by paper and online methodologies to 4,000 employees. NBRI ClearPath Analytics showed low employee morale was due to a nonexistent recognition system. We were able to assist the client with the development and implementation of an employee recognition system, resulting in measurably higher employee morale, productivity, and profitability.
As the results of this study highlight, employee attitude surveys are not to be taken lightly. When conducted correctly by experts at NBRI, these surveys lead to dramatic improvements in the overall culture of the business. Don’t trust your survey research to chance. Let the experts work for you.
The Standard NBRI Employee Attitude Survey includes 54 questions covering 15 topics, requiring 10 to 15 minutes to complete, and is customized to achieve each organization’s specific goals for their study.
Standard Employee Attitude Survey Topics
- Employee Commitment
- Job Satisfaction
- Job Training
- Life Balance
- Management Style
- Work Life
- Working Relationships
Employee Attitude Survey Related White Papers
Research is in our blood. It’s who we are. It’s what we do. Our white papers highlight our philosophy on areas of business impacted by survey research.
See for yourself:
Building a Successful Business through People – High performance management practices do not work because of some mystical process, rather they work because the set of practices is grounded in sound social science principles that have been shown to be effective by a great deal of evidence.
A Step in the Right Direction – Have you ever watched a baby take its first steps? It is quite a sight to see. The baby may wobble back and forth as she or he tries to stand upright and maintain balance. Then a parent coaxes the child to step forward. The child, often while gazing intently at the parent, takes that first tentative step…and then another…and another.
View all Employee Survey White Papers by NBRI.
Here’s what some of our customers are saying about us:
Having our third annual Employee Survey with NBRI, they have a good understanding of what we are looking for in our surveys. They are very flexible in working with us, understand what we need, and are responsive to our requests.
Great response times. Kept on target. Reports are very understandable and data very valuable. Very good in communication and responding to needs.
What do you like most about NBRI? The flexibility of the survey and high level of interaction during survey design.
We’d love to add your name to this list. It’s as easy as picking up the phone and giving us a call.
Employee Engagement Surveys
Measure the extent to which employees are passionate about their work and emotionally committed to their coworkers and company.
Employee NPS Surveys
Deliver a steady stream of data about employees' attitudes toward their organization.
Employee Opinion Surveys
Can be morale-boosting for those who may not have many other opportunities to express their views confidentially.
Employee Satisfaction Surveys
Allow for increased productivity, job satisfaction, and loyalty by identifying the root causes of employee satisfaction and targeting these areas.
Organizational Assessment Surveys
Offer accurate identification and measurement of the key drivers of financial performance of a company.
Provide feedback from members of an employee's immediate work circle, such as subordinates, peers, and supervisors, as well as self-evaluation.