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Survey Types

Surveys go beyond feedback — they obtain answers that drive real change in your organization. Track the employee or customer experience, understand your target market, meet the needs of those you serve, and much more. NBRI surveys have helped over 30,000 companies improve their performance in meaningful ways.

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Solutions for every need

Make sure your actions are in sync with employee, customer, and market demands — in any industry.
Customer Satisfaction Surveys

Customers come to you with expectations — and the bar is high. Gauge if you’re meeting needs with your services and products. Increase customer retention, willingness to recommend, share of wallet, and spend.

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Onboarding Surveys

New employees are anxious to adjust to their new position and learn the ropes. Gauge the effectiveness of your current onboarding program with onboarding surveys.

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Customer Service Surveys

Great customer service can change a “no” into a “yes.” Learn what your customers love about you and how to enhance it. Identify areas for improvement to build happier customers and better buzz.

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Employee Engagement Surveys

Measure the extent to which employees are passionate about their work and emotionally committed to their co-workers and company.

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Customer Pulse Surveys

Find out what each customer thinks about your company and product or service. Get real-time spot checks of customer touchpoints to discover and address issues right away.

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Employee Pulse Surveys

Take your organization’s pulse with short, frequent surveys. Employee pulse surveys deliver a steady stream of data about employee attitudes, opinions, and beliefs.

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Market Research Surveys

Reach your target market within minutes. Understand real-time customer needs to maintain a competitive advantage.

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Diversity, Equity, and Inclusion Surveys

Create a diverse and inclusive workplace. Understand how your employees experience your company culture. Make sure everyone feels welcome and valued.

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Employee Satisfaction Surveys

Foster increased productivity and engagement by identifying and addressing the root causes of employee satisfaction.

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Gaming and Hospitality Surveys

Learn why guests are sticking around — and leaving. Show patrons you care while learning how (and where) to improve the guest experience.

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Lost Customer Surveys

It happens, but you can turn things around by learning why people are leaving. Customer loss surveys uncover the main reasons you’re losing business, which competitors are getting your customers, and what you need to change.

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360-Degree Feedback Surveys

Improve management style, culture, and identify training needs. Quickly evaluate performance with 360-degree surveys.

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Healthcare Surveys

Track the employee, doctor, and patient experiences. Ensure you’re meeting the needs of the people you serve.

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Employee Exit Interview Surveys

Dramatically reduce employee turnover! Gain unique insights from employees who have chosen to leave the organization.

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Political Research Surveys

Success comes from knowing how people will vote before they vote and addressing those who need persuading. Predict electoral outcomes with pre-election voter feedback.

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Make our team your team

We handle it all, from survey creation and in-depth reporting to turning the research into real benefits for you. Tell us what you need, and we’ll deliver.

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Still not sure?

NBRI surveys give businesses a competitive edge, forming a clear path to profit improvement. Reach out today for more information — we are here to help.

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