Organizational management and efficiency are critical to running a successful, high-powered company. An employee experience survey program allows companies to monitor, quantify, and adjust the dynamics that drive organizational performance and employee engagement. Here are a few key areas that are assessed to paint an accurate picture of the current landscape:
Understand company structure
A company may understand job titles and know who each employee answers to, but there are more questions to be answered to drill down into the everyday work lives of your employees. One of the critical sets of questions to ask on an employee survey is how the different parts of the organization work together to accomplish goals. An employee experience survey program helps you understand how all departments interact to accomplish tasks and where weaknesses and inefficiencies exist. This information guides management to make decisions to strengthen the company’s core.
Improve company culture
Company culture has an enormous effect on the outlook of the workforce and their productivity. Company culture is a leading reason employees stay or leave a company, and new hires consider it one of the most important factors in accepting a new position. For example, a company with employees who perceive management in a negative light because of recent mergers, unethical operations, or a host of other issues may have a high turnover rate, customer service issues, and poor financial performance. It can be difficult to correct these problems without determining the root causes. An employee experience survey program provides insights into these core issues and offers a clear path towards improving performance.
Assess management style
Managers are responsible for inspiring productivity and guiding their teams toward the successful completion of various projects and tasks. Employee surveys can determine if the management styles being used at the company are effective or if there are holes in the structure that need immediate attention. Including survey questions about management style can provide ideas for company improvements that better align company culture, practices, and the overall success of the company.
An employee experience survey program is the perfect way to gather the data needed to obtain a complete picture of how well the organization is functioning.