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Survey Scoop — Issue #1

How Real-Time Feedback Helps Organizations Improve Faster

Welcome!

We’re excited to introduce this monthly update as a way to stay connected with you, our valued clients. Each edition will highlight things like our capabilities, case studies and our team members who work diligently behind the scenes to deliver the insights you rely on. Our goal is to provide you with insights into the tools you can use to drive real results for your business and the team members that can help. Thank you for being part of our journey!

Drive Improvement with Real-Time Reporting

Did you know we offer powerful tools for continuous reporting and real-time reporting? Allowing you to keep a pulse on feedback and make data-driven decisions swiftly. Clients can access up-to-date survey results anytime and monitor responses as they come in. Additionally, clients can receive customized email alerts for survey response monitoring, such as hourly or daily. These alerts can be tailored to notify you of low or high scores quickly. Clients take quick action to improve experiences or to capitalize on positive feedback for marketing opportunities. For more details, contact your Relationship Project Manager.

Meet the Team: Adeline Kao

Project Support Engineer

Designing surveys, emails and text messages, deploying surveys, and overseeing reporting.

How long have you worked for NBRI?
Since January 2022

What are some of your professional interests?
Data analysis and visual analytics.

What is your favorite part of the job?
I enjoy working together with my team throughout the design and deployment process.

What are your outside interests?
Spending time with my dog, reading new books, and sampling weird foods.

What, in your view, makes NBRI different?
NBRI pushes me to continuously learn about and analyze how data can be effectively utilized when making business decisions.

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