Customer Surveys – A Scientific Approach to Increasing Repeat Business
Customer Surveys: Are You Something Special in the Air?
Don’t Get Buried in Customer Data…Use It!
Gaming Establishments Use Research to Competitive Advantage
Getting the Most Out of Your Customer Research
Here Today and Gone Tomorrow: Preventing Business Failure
Holiday Shoppers Don’t Want a Web of Confusion
How are you today? Find out with Customer Surveys
How Customer Service Drives Customer Loyalty
How to Avoid Destruction
How To Build Customer Loyalty in an Internet World
Knowledge of Generational Differences Increases Gaming Profits
Market Research Supports Business Decisions
Measuring Customer Service
Minimizing Errors in Survey Research
Pulse Surveys: Revolutionary Tool or Fad?
No Fail Recipe for Survey Research
Obtaining an Accurate Forecast for Your Business
Patient Satisfaction Surveys Should Focus on Meaningful Information
Perceptions Equal Reality in Consumer Debt Counseling
Please You, Please Me
Preparing Your Business For Takeoff with a Customer Survey
Proactive Use of Customer Surveys Increases Profits
Questionnaire Context, Order, and Meaning