Customer Survey White Papers

Repeat business from loyal customers plays a vital role in the success of most businesses, as satisfied customers are...

The airline industry has flown straight into a storm of problems. Cost-cutting, security concerns, and economic...

Don’t blame your CRM technology. Be smarter about collecting and using your data. With the advent of customer...

As gaming establishments have increased in number, so has the competition between them. As competition increases it...

Regularly surveying customers is a common practice among successful companies. Customer research is a complicated...

How do you feel about trees? Some people find them to be too much upkeep. They don’t want to rake piles of leaves in the...

The Customer Loyalty Clause: Keep Online Holiday Shoppers Smiling In the mid-1990s, Amazon, Dell, and Cisco systems were...

How are you today? This seems like such a simple question; one that we have all answered thousands of times. But have...

Think back to your most positive customer service experience. What made it such a good one? Now, think about your worst...

In Irving, Texas, Texas Stadium, past home of the Dallas Cowboys for 38 seasons, was destroyed. Over 20,000 people came...

IF YOU REALLY want customers to keep coming back, then toss out those glossy brochures from vendors looking to sell you...

Is it really important to know about age differences amongst your gaming customers? Only if you want to keep customers...

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