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Are You Ready for Digital Customer Service? banner

Customer Surveys

Are You Ready for Digital Customer Service?

Many organizations claim to provide great customer service. Customer service goals may even be a part of your...

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Employee Surveys

Five Low-Cost Employee Engagement Ideas that Work

You may already know high powerful increased levels of employee engagement can be to your bottom line. Also, you may...

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Customer Surveys

5 Tips for Running Effective Social Media Campaigns

Social media is king – or so we’re told constantly by hundreds of sources. And, it’s true to a large degree – nearly all...

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Employee Surveys

Five Tips for Improving Employee Engagement

If you’re unfamiliar with the power of an engaged workforce, take a look at our employee engagement infographic. We...

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Customer Surveys

The Customer Satisfaction and Customer Loyalty Correlation

Maintaining customer loyalty is one of the most important, yet most difficult, aspects of any business. But before you...

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Political Research Surveys

The Power of Political Research

The next Presidential election will be here before you know it. The candidates have been preparing for years in some...

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Gaming & Hospitality Surveys

The State of Casino Gaming

Americans love to gamble, there’s no doubt about that. Americans spend billions at casinos every year. Cities and states...

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Employee Surveys

Employee Engagement: Leading by Example

Many companies have begun employee engagement initiatives, realizing that employees who are engaged at work will perform...

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Customer Surveys

Surveys: Do You Need an Expert?

Nearly every business at some point will make the decision to deploy a survey. It can be a survey of their employees, or...

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Market Research Surveys

Why You Need Market Research

Market research is not an old technique; it can be traced back to the 1920’s when the radio industry began realizing the...

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Employee Surveys

Showing Employees Your Appreciation in the 21st Century

Employees want their contributions recognized by management – simply getting a paycheck isn’t enough. There often isn’t...

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Employee Surveys

Employee Turnover’s Hidden Costs

Many companies write off employee turnover as natural or an assumed cost of doing business. Later, when their finance...

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