Blog
Surveys: Do You Need an Expert?
Nearly every business at some point will make the decision to deploy a survey. It can be a survey of their employees, or...
Read more »
Why You Need Market Research
Market research is not an old technique; it can be traced back to the 1920’s when the radio industry began realizing the...
Read more »
Showing Employees Your Appreciation in the 21st Century
Employees want their contributions recognized by management – simply getting a paycheck isn’t enough. There often isn’t...
Read more »
Employee Turnover’s Hidden Costs
Many companies write off employee turnover as natural or an assumed cost of doing business. Later, when their finance...
Read more »
Is Your Casino Meeting Guest Expectations?
In good times and bad – win, lose or draw – people love going to casinos. Global casino revenues are hundreds of...
Read more »
Is Your Business Ready for Social Media? Find Out With A Customer Survey
By now everyone knows about social media sites such as Facebook and Twitter, and with over 100 million registered...
Read more »
You Can't Buy Customer Service or Employee Engagement
Every business extolls customer service. Mantras such as, “The customer is always right,” have become ubiquitous....
Read more »
Are Your Employees Engaged at Work?
One of the keys to an efficient and profitable business is engaged employees. Highly engaged employees dedicate more...
Read more »
On the Road to Growth, Don’t Overlook Your Employees
In this difficult economy, companies are striving hard to find an edge over the competition and increase sales. A...
Read more »
How Surveys Affect Business
Customer Service Surveys Unfortunately, our nation’s economy has been in a slump for some time. Small and large...
Read more »
Customer Satisfaction Surveys and Your Business
A business can tell customers anything it wants. “We value your business.” “We want to do whatever is necessary to keep...
Read more »
Dr. Jan West Speaks At Employee Engagement Surveys Conference
Dr. Jan West spoke to listeners of an audio conference held by Business and Legal Reports, Inc. The audio conference was...
Read more »
By submitting this form you agree to our 