Blog
Customer Surveys
How to Win Back the Customers Who Walked Away From Your Business
No one is immune to mistakes, but some mistakes have more severe consequences than others. For businesses, one of the...
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Political Research Surveys
Why Public Opinion Plays a Big Role in Election Results
Potential voters need to know who you are and what you stand for whether you are running for president of the United...
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Healthcare Surveys
What Patients Are Looking for at Your Hospital
Long before people get sick or injured, many develop a distinct opinion about which hospital they would choose if they...
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Gaming & Hospitality Surveys
What the Best Hotels Know About Providing Award-Winning Customer Service
Hotels and hospitality businesses interested in a reputation for superior customer service should consider starting...
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Market Research Surveys
Commonly Asked Questions Regarding Market Research Surveys
Market research surveys are a powerful tool used to make a company more successful, but they don’t simply appear out of...
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Market Research Surveys
Calculating ROI on Market Research
Measuring and maximizing the return on investment (ROI) of market research is an important goal of most organizations....
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Customer Surveys
The Secret to Getting a High Response Rate on Your Customer Survey
Customer satisfaction is one of the cornerstones of success for any business. When customers are dissatisfied, they will...
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Customer Surveys
How to Turn Customer Survey Results into Action Plans
Customer surveys offer companies unique insights into customer satisfaction and how to improve the customer experience....
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Customer Surveys
5 Reasons a Professional Should Analyze Your Survey Results
Customer surveys are a great tool for learning how to improve an organization. Some companies neglect the benefits that...
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Employee Surveys
The Link Between Employee Engagement and Satisfaction
It is important for a company to pay attention to both employee satisfaction and employee engagement to retain and grow...
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Customer Surveys
What a Survey Focus Group Can Tell You About Your Business
When you are working to improve your business, employee surveys and customer surveys provide important data, but have...
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Customer Surveys
Consumer and Business-to-Business Research: What is the Difference?
Running a successful business is largely dependent upon how you develop relationships with customers, how you maintain...
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