Blog
Motivating Employees with Incentives, Not Just Money
Incentives impact employee engagement. These incentives can be anything from comprehensive medical insurance, to pay...
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You Hate Your Job. Your Job Hates You Back. Now What?
The State of the American Workplace report indicates that only 30% of workers like their job, leaving 70% of the...
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What’s Next for Business Attire in the Workplace?
Companies can be vague about their dress code, making it difficult for new employees. For men, business attire is...
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How to Hold an Efficient Meeting
Meetings are meant for follow-ups or to find a collective solution to a problem. What often happens is people zone out...
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What Are the Keys to Improving Financial Performance?
Many businesses believe that customer satisfaction alone is the primary ingredient in their company’s financial...
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How to Create an Onboarding Process for Any Generation
Do you know where onboarding begins and ends? Most consider it beginning when the new hire is on-site and going through...
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How Start-Ups Can Create Attractive Company Cultures
Companies, especially start-ups, have begun to establish company cultures that embody their founding principles. These...
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Is Your Customer Service Worth Bragging About?
A positive and unsolicited customer service review is the Holy Grail that every company tries to obtain again and again....
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What Customer Service and Dating Have in Common
Think of customer service like a first date. One wrong word can have either party second guessing the decision to spend...
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Using Distractions to Boost the Customer Experience
One of the top customer service complaints is wait time. People simply do not like to wait. It’s not that we lack...
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Keep Your Employees by Keeping Your Company Culture Cool
Employee satisfaction is key to employee retention, productivity, and growth. Many factors contribute to high employee...
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Customer Service: Is It All Just One Big Game?
Perfecting customer service is a process. A company doesn’t get it right on the first try even with all of the available...
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