NBRI is not your typical survey research firm. Unlike other survey research organizations that offer out-of-the-box questionnaires and solutions, NBRI works closely with you to ensure your survey questions are aligned with current organizational conditions and concerns. We then conduct meaningful analyses and give you grounded, practical, and expert advice on how to address issues highlighted by your survey data. We will be there with you to guide you through every step of the process, and we can do all of this at some of the most competitive rates in the industry. Ultimately, the data you receive from NBRI will allow you to directly compare your performance with that of your competitors and immediately take action on the results of your survey.
Are you concerned your best and brightest talent might be lured away by your competitors? NBRI can tell you how your compensation compares to your competitors, whether your employees are inclined to stick around, and what is causing them to stay. By understanding these things, you can ensure your company is retaining the best and the brightest.
Do you want to know if your customer service is more responsive than your competitors? NBRI can tell you that as well. We can also pinpoint whether customer service or product failures are most strongly associated with faltering customer satisfaction. By empowering you with information, we give you the ability to make positive, lasting, and meaningful change.