Survey Topics

Customer Service SurveySurvey research provides management with the information to solve business problems.  A clear understanding of management’s goals for the study makes the selection of topics and questions straightforward for NBRI Consultants, and clients may specify topics of interest.  We may also suggest questions that are prescribed by Best Practices to assist in assessing specific subject matters, as well as specialized questions that provide NBRI with data for inferential statistical analyses that provide clients with the shortest route to maximum financial improvement.

Employee Survey Topics

AutonomyBenefitsCareer DevelopmentClimate
CommunicationsCompany ImageCompensationCompetitive Position
Control SystemsCore CompetenciesCreativityCulture
Customer SatisfactionCustomer ServiceDiversityEmployee Attitude
Employee CommitmentEmployee EngagementEmployee LoyaltyEmployee Morale
Employee OpinionEmployee RetentionEmployee SatisfactionEmployee Values
EthicsFriendliness & HelpfulnessHealthHuman Resources
Intent to StayJob SatisfactionJob TrainingLife Balance
Management StyleMergers & AcquisitionsOrganizational AssessmentOrganizational Change
Organizational StructurePerformance EvaluationsPoliciesProductivity
Professional ConductProfit ImprovementProject ManagementQuality
RecognitionSafetySexual HarassmentShort & Long Term Goals
Social ActivitiesSupervisionTeamworkTechnology
UnionsValuesVisionWait Time
Willingness to RecommendWork LifeWorking Relationships

Learn more about NBRI Employee Surveys.

Customer Survey Topics

CommunicationsCompany BehaviorCompany ImageCompetitive Position
Control SystemsCore CompetenciesCost & ValueCreativity
Customer LoyaltyCustomer SatisfactionCustomer ServiceDecision Making
Employee AttitudeEmployee BehaviorEthicsFinancing
Friendliness & HelpfulnessInvoicing & StatementsIntent to ReturnJob Training
Organizational AssessmentPricingProduct DeliveryProducts
Professional ConductProject ManagementQualitySafety
Sales ProcessService & SupportTeamworkTechnical Expertise
Technical SupportTechnologyValuesWait Time
WarrantiesWebsiteWillingness to Recommend

Learn more about NBRI Customer Surveys.

Market Research Survey Topics

AdvertisingBrand AwarenessBrand ImageCompetition
DistributionPackagingPrice PointProduct Features
Target Market   

Learn more about NBRI Market Research Surveys.

Gaming & Hospitality Survey Topics

Casino EnvironmentCasino ServicesCustomer LoyaltyEntertainment
Executive HostsFood & Beverage ServicesHotel ServicesRewards Program
Competitor Rewards ProgramsSafety PerformanceTelephone OperatorsValet Parking
VIP Services

Learn more about NBRI Gaming & Hospitality Surveys.

Healthcare Survey Topics

Bedside MannerCommunicationsCompetitive PositionControl Systems
CreativityCustomer ServiceEthicsHealth Care Delivery
Health Care ProductsHealth Care QualityHealth Care ServicesHospital Behavior
Hospital ImageInvoicing & StatementsJob TrainingPatient Loyalty
Physician LoyaltyPricingProfessional ConductProject Management
QualityStaff BehaviorTeamworkTechnology

Learn more about NBRI Healthcare Surveys.

Political Research Survey Topics

Civic EngagementConsumer BehaviorEconomic IssuesFamily Life
Foreign AffairsPolitical EventsPolitical ProcessPublic Policy
Role of GovernmentSocial IssuesWork Life

Learn more about NBRI Political Research Surveys.